Privacy Policy

Privacy policy content

Last updated: 21 September 2026

Tame Industrial Cleaning Ltd ("we", "us", "our") operates the website at www.tameindustrialcleaning.co.uk. This policy explains what personal data we collect, why we collect it, and your rights under UK GDPR.

Who we are

Tame Industrial Cleaning Ltd
Lindridge Road, Romulus Site, Sutton Coldfield, Birmingham, West Midlands, B75 7HU
Telephone: 0121 359 2784
Email: info@tameindustrialcleaning.co.uk

What data we collect

We may collect the following when you use our website:

• Contact form enquiries — name, phone number, email address, company name, and project description.
• Telephone and email correspondence — details you provide when you contact us about our cleaning services.
• Technical data — IP address and browser type, collected by our server and anti-spam systems for security.
• Analytics data — anonymised usage data via Google Analytics 4 (page views, device type, general location).

How we use your data

• To respond to your enquiry and provide a quote for industrial or commercial cleaning work.
• To communicate with you regarding services you have asked about.
• To improve our website and understand how visitors use it (analytics).
• To protect our website from spam and abuse (reCAPTCHA and honeypot fields).

We do not sell your personal data. We do not use your data for unrelated marketing without your consent.

Legal basis for processing

• Legitimate interests — responding to enquiries about our services and operating our website securely.
• Consent — where you submit a contact form voluntarily.
• Legal obligation — where required by law.

Contact form and email

Form submissions are processed by our enquiry handler on our web server. We use Google reCAPTCHA v3 to reduce spam. Google's privacy policy applies to reCAPTCHA processing: policies.google.com/privacy.

Cookies and analytics

Our website uses cookies for:

• Google Analytics 4 — to understand site usage. You can opt out via your browser settings or Google's opt-out tools.
• Google reCAPTCHA — to distinguish humans from bots on our contact forms.

We do not use advertising cookies or third-party tracking beyond analytics and reCAPTCHA.

How long we keep data

Enquiry records are retained for as long as needed to manage your request and for our business records. Analytics data is retained according to Google Analytics default settings (typically up to 14 months).

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Object to processing or request restriction.
• Lodge a complaint with the ICO (ico.org.uk).

To exercise any of these rights, contact us at info@tameindustrialcleaning.co.uk.

Third-party links

Our website may link to external sites. We are not responsible for the privacy practices of those sites.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes.